Complaining about July 11 or 9 is a bit silly. The date is not critical. I know of people in the past who have literally forgot to renew and called weeks later and the tix office was able to accommodate them and they kept their same seats. Why do you think it takes a long time for the process so a day or two is nothing. Once again, I know some will be offended by this post but to complain about every little thing only lessens when a real issue arises. As I have said in the past - I am not an apologist for May in fact I would be fine if he moved on but we have to be real.